What kind of technical support does
KansasNet offer via telephone?
KansasNet offers support via phone on
getting users connected to the Internet, and making sure that the
account is actually working. In an effort to provide consistent
quality technical support we have limited the software that we do
These are the programs we support to make your
connection to KansasNet:
- Dial-up Networking software included in
- Remote Access software included in MAC OS 8.x
Once you are connected we will help with the
settings on the following programs. We will not teach people how to
use the programs over the phone. We recommend that you get a good book
on the Internet, and take your time learning how to use the wide and
complicated world of the Internet. Here is a list of the most commonly
used Internet related software that KansasNet supports:
- Internet Explorer 5.x and higher
- Netscape 6.x and Netscape Mail 6.x and higher
- Outlook Express 4.x and higher
- Eudora Light 1.5.2 and 3.x
- Eudora 4.x and higher
How do I contact technical support?
24x7 Technical support can be contacted by calling (785)
Option 2 from the main menu. You can
also email firstname.lastname@example.org.
First, anything that can be done over the Internet
can be done through KansasNet. It's just that we don't provide
technical support and trouble shooting for everything. There are just
far too many things that can be done on the Internet. Some
quick examples of the things we don't trouble shoot for people are
CuCMe, teleconferencing software, Internet Phones, home made
applications, writing HTML and WebPages, and Online Games.
What are some things KansasNet doesn't
Use our online form to contact us.
531 Ft. Riley Blvd., Manhattan, KS 66502 (785) 776-1452
Copyright © 2005 KansasNet Internet Services, all rights reserved.
All trademarks, trade names, logos, and service marks referenced herein belong to their respective companies.
Last modified: April 17, 2007