* Please note that some Windows 2000
computers may have trouble dialing into KansasNet in certain
areas. The problem only seems to occur with *some* Windows 2000
computers, and depends on which access number you are using to
dial-in. You do not need to follow these instructions unless
you are having problems connecting. If you have Windows 2000 and
are having problems making a successful dialup connection, we have
discovered a setting on Windows 2000 which needs to be unset in order
to allow the dial-up connection to be established.
On your Windows 2000 desktop, look for the My Network Places
icon. You need to right-click the icon, and select Properties.
In the Network Connections window, right-click on the KansasNet
connection and choose Properties.
Now, you should have the KansasNet properties window open.
Choose the Networking tab at the top of this window and your
window should look similar to the one below. Next, choose the
Settings button near the top of this window and proceed to the next
Finally, after clicking the Settings button in the previous step,
you should see the PPP Settings window shown below.
Uncheck "Negotiate multi-link for single-link
connections" and press OK. Press the OK
button on each window you opened to save the new settings. If
this setting was already *not* checked, and you are still having
problems connecting to the internet, please contact our technical
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